93com Terms & Conditions — Know Before You Play

1. General Terms & Conditions

93com is an online gaming platform offering Sports Betting, slots, Live Casino, and bingo services to users in Bangladesh. These Terms and Conditions form a legally binding agreement between 93com and its users.

By accessing or using 93com, you confirm that you have read these Terms and Conditions carefully and accept them in full. If you disagree with any of these terms, please refrain from using the platform.

• 93com reserves the right to update these Terms and Conditions at any time.
• Updated terms take effect as soon as they are published on the platform.
• It is the user's responsibility to visit this page regularly to stay informed of any updates.
• By using 93com's services, you agree to the latest version of our Terms and Conditions.

2. Account Register

The following requirements must be met to create a valid account on 93com. All information provided at registration must be accurate, complete, and up to date.

• Each individual may only open one account. If multiple accounts are found under the same person, all accounts will be closed.
• The name, address, and contact details provided at registration must match your official ID.
• Keeping your account password confidential is your own responsibility. You must not share your password with anyone.
• Any unauthorized access to your account must be reported to 93com support immediately.
• Opening an account with false information is prohibited and may result in legal action.

3. Age Verification & KYC

93com strictly enforces an 18+ policy. 93com reserves the right to verify the age of any user and may request supporting documents at any time.

• National ID Card (NID): Submitting your NID may be required for withdrawals or large transactions.
• Proof of address: A utility bill or bank statement may be requested if required.
• Payment Verification: Proof of ownership of the payment method used may be required.
• 93com reserves the right to hold large withdrawal requests pending completion of KYC verification.
• Accounts belonging to users under 18 will be closed immediately and any associated transactions will be deemed void.

4. Deposits & Payments

93com accepts deposits via popular Bangladeshi mobile banking services including Mobile Banking, Nagad, and Rocket. The following terms apply to all deposits:

• A minimum deposit amount applies and may vary depending on the payment method.
• Deposited funds are typically credited to your account within a few minutes.
• Users must use a payment method registered in their own name.
• Deposits made through a third party are prohibited and may result in account termination.
• If a deposit is delayed due to a technical issue, please contact support.
• Using deposited funds for any illegal purpose is strictly prohibited.

5. Withdrawal Policy

Withdrawing winnings from 93com requires following specific terms and procedures. 93com aims to process all withdrawal requests as quickly as possible.

• Withdrawal requests are typically processed within 1 to 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• 93com reserves the right to temporarily place a hold on withdrawals if suspicious activity is detected.
• Withdrawals above a certain limit will not be processed until KYC verification is complete.
• Minimum and maximum withdrawal limits are set in accordance with the rules stated on the platform.

6. Bonuses & Promotions

93com regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and compliance is mandatory. Please read all applicable terms carefully before claiming any bonus.

• Welcome Bonus: Available to new members only, once per person. The welcome bonus cannot be claimed on multiple accounts by the same individual.
• Wagering requirements: A specified number of bets must be placed before bonus funds can be withdrawn, as stated individually for each offer.
• Validity: Each bonus offer has a set expiry period. Any unused bonus will be cancelled once it expires.
• Game restrictions: Some bonuses may only be used on specific games.
• If bonus abuse or fraud is proven, the bonus and any associated winnings will be voided.
• 93com reserves the right to modify or cancel any promotion at any time.

7. Gaming Rules

Every game on 93com is powered by world-class software providers and uses RNG (Random Number Generator) technology to ensure fair and unbiased outcomes.

• All game outcomes are entirely random and are not predetermined in any way.
• If a game is interrupted due to a technical error, 93com will provide a reasonable resolution.
• Official results are considered final for Sports Betting.
• If a disconnection occurs during a live game, the user's bet will be settled according to the applicable rules.
• In the event of any dispute regarding a game outcome, 93com's decision will be considered final.

8. Prohibited Activities

The following activities are strictly prohibited on 93com in order to maintain a safe and fair environment. Involvement in any of these activities will result in permanent account closure.

• Operating multiple accounts under the same person's name.
• Opening an account using another person's identity or information.
• Using bots, automation software, or any form of hacking tools.
• Placing artificial bets with the intent to abuse the bonus system.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or defrauding other users.
• Attempting to breach the platform's security systems.

9. Account Suspension & Closure

93com reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Breaching any clause of these Terms and Conditions.
• If inconsistencies or false information in the provided details are proven.
• If suspicious financial activity is identified.
• Failure to submit required documents for KYC verification.
• At the user's own request (self-exclusion).

Users may also request account closure at any time. In such cases, the opportunity to withdraw any valid balance will be provided.

10. Responsible Gaming

93com believes gaming should be purely for entertainment. We never encourage addictive gaming behavior. That is why our platform provides multiple responsible gaming tools for our users.

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Time Limit: Set a daily limit on how much time you spend gaming.
• Reality Check: You will receive session time reminders at regular intervals.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• If you experience any gaming-related issues, contact 93com support right away.

11. Privacy & Data Protection

93com places the highest priority on protecting users' personal information. All data on our platform is secured with 256-bit SSL encryption.

• Personal user data is never sold or shared with any third party.
• Information may be disclosed to regulatory authorities when required by legal obligations.
• Full details on how we collect, store, and use your data are outlined in our Privacy Policy.

12. Changes to Terms

93com reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Any such changes will follow the process outlined below:

• Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
• Users may be notified of significant changes via email or on-platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• You may request account closure if you do not agree to the updated terms.